Free Delivery

Freight

We offer free freight to Brisbane, Sydney, Melbourne, Sunshine Coast, Gold Coast and Toowoomba Metro Areas for all orders over $2000 excluding GST.

In addition, we have fantastic freight rates Australia-wide, if you don’t fall into one of our free freight areas you can simply contact us and we can provide a freight quote to any area Australia Wide.

Lead Times

If we have the items in stock, we will dispatch the same or next day from receipt of payment. The approximate lead time to Brisbane is 1-2 working days, Sydney 2-3 working days, Melbourne 3-4 working days, Adelaide 4-5 working days, Perth 5-7 working days and Darwin 7-8 working days.

If items are not in stock, or are manufactured to order, we will advise an approximate lead time before the order is placed. Nextrend cannot guarantee transit times & does not accept responsibility for late deliveries. However, Nextrend will take all the necessary steps to dispatch your order on time for delivery on time based on the courier ETA. Tailgate deliveries are not included in our standard freight quotes. If a Tailgate unload is required this must be advised at the time of placing your order.

Tracking Delivery

Our dispatch team will send you an email once your order has been dispatched with the courier’s details & consignment number for tracking your delivery. Nextrend cannot guarantee the lead times specified by the freight company. If the delivery is delayed after we have dispatched your order it is completely out of our control, we ask you contact the freight company direct with any concerns.

The freight companies Nextrend use to deliver your order are unable to specify a delivery time – they will only advise between 9am & 5pm week days. You can see by tracking the consignment on the freight company’s website when your order is on board for delivery. We can request that the delivery driver calls you before delivery, however we cannot guarantee this will happen.

Freight Damage

We professionally package our freight to ensure it does not get damaged during transit. If an item is received damaged please fill out the warranty claim form. This must be done within 3 days of receiving the delivery. We will dispatch replacements to you as soon as possible.