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Up to 10 year warranty

All products have a minimum 2 year structural warranty for manufacturing faults & defects, with numerous products having a 5 or 10 year warranty.

If you receive/have a faulty product please fill out the warranty claim form below within the warranty period. The warranty period starts the day after the dispatch date. Nextrend will assess the warranty claim with the supplier/manufacture of the product. If the claim is proved to be a manufacture fault or defect we will send a replacement or if possible have the product fixed.

Nextrend’s warranty is a structural warranty covering only manufacture faults & defects, it will not cover general wear & tear or damage caused by the user. Please refer to product warranties in our Terms & Conditions of Sale for further information.

Nextrend will only replace the defected product/s with the same product/s previously supplied. Unless the product/s is deemed by Nextrend unsuitable for the application.

Note: Replaceable parts and optional accessories e.g. cushions, feet, screws etc. are not covered by warranty.

Your Details

Order Details

Please enter as much information as possible to support your warranty claim.

Please describe (in detail) where the product are used. For items damaged in freight, please add an image showing the entire package.

Supporting Images

Please upload pictures of the faulty products clearly showing the affected area(s) on each individual item.

Please upload images showing the venue and area of where the products are used.

Confirmation and Extra Information

Please enter any other supporting notes or information.

Tick to confirm you have read our Product Warranties in our Terms & Conditions of Sale*

Yes, I have read the Terms & Conditions of Sale