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Why don’t you show pricing on your website?

Posted on September 19th, 2019

If we featured pricing on our website we could only feature our standard prices. We do not want to risk losing a customer looking for a competitive price based on our standard pricing. There are a number a factors that affect pricing. Therefore, prices are costed up individually for every quote to ensure we give the best price possible.

Can you send me a pricelist for all your products?

Posted on September 19th, 2019

Nextrend doesn’t have a pricelist. Prices are costed individually for every quote to ensure we can give you the best price possible!  Please call 1300 559 965 for pricing, or submit a quote request online & our sales team will forward you a quote promptly.

Can I request the delivery driver calls me before delivery?

Posted on September 19th, 2019

We can request that the delivery driver calls you before delivery, however we cannot guarantee this will happen.

Can I track my delivery?

Posted on September 19th, 2019

Yes! Our dispatch team will send you an email once your order has been dispatched with the freight companies details & consignment number for tracking your delivery.  Nextrend cannot guarantee the lead times specified by the freight company.  If the delivery is delayed after we have dispatched your order, we do not take responsibilty & ask you contact the freight company direct with any concerns.  The freight companies Nextrend uses to deliver your order do not specify a delivery time – they can only say between 9am & 5pm week days.  You can see by tracking the consignment on the freight company’s website when your order is on board for delivery.

What is the lead time from when I place an order?

Posted on September 19th, 2019

If we have the items in stock, we will dispatch the same or next day from receipt of payment.  Approx lead time to Brisbane – 1-2 working days, Sydney 2-3 working days, Melbourne 3-4 working days, Adelaide 4-5 working days, Darwin 7-8 working days, Cairns 3-4 working days.  If items are not in stock, or are manufactured to order, we will advise you of the lead time when the order is placed. Nextrend cannot guarantee transit times & does not accept responsibily for late deliveries if we have dispatched your order ontime.